PLEASE NOTE: X4 (Wifi + Battery) and X4E have different firmware update files
installing the wrong version will prompt an update error
What you will need
1 x BirdDog X4 Ultra or X4E Ultra update .bin file
1 x BirdDog X4 Ultra or X4E Ultra camera.
Procedure
System Firmware Update
This update is a single-step process performed from the BirdUI.
1. Download the firmware file from the BirdDog website and unzip.
2. Log into the camera BirdUI. The default password is ‘birddog’.
3. Navigate to the SYSTEM/SYSTEM UPDATE section.
4. Click the CHOOSE FILE button, navigate to the downloaded firmware folder, select the contained file and click the UPLOAD button.
NOTE: This process will take up to 5 minutes and will require the camera to reboot. DO NOT power off the unit while this process completes.
5. After the process reports as complete, allow 2 minutes for the camera to reboot and then refresh your browser.
6. Confirm the update by viewing the Dashboard/System Details/Firmware Version in the BirdUI. Check that the version number is correct for this release.
The update process is now complete.
Support Resources
BirdDog are committed to your success with our products and we have a team of global support engineers ready to help you. Should you need further assistance, please do not hesitate to reach out.
Email us at help@birddog.tv
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