Every purchase of a brand new* BirdDog product comes with a general warranty automatically included. Details about how this warranty works are outlined below
- There is no product registration required to activate the warranty
- Original purchased invoices are used for warranty verification
- At this time BirdDog Support has no other method of verification
- All support requests without an invoice must be treated as out-of-warranty
- BirdDog Support is unable to track down original invoices on behalf of customers, resellers, or distributors
- Physical damage is not covered
- If you are unsure if your device would be covered, BirdDog Support is happy to review images or video of the device in question to determine warranty eligibility
- Warranty length will vary based on the device covered
- See the link in the following section for details
*Please Note: BirdDog Support is unable to verify warranty eligibility for used purchases without the invoice between the original buyer and the original seller.
Documentation
BirdDog's website includes a link to the warranty terms at birddog.tv/downloads but can also be found at the link below.
Need More Help?
If you have questions or concerns beyond the above, please reach out to help@BirdDog.tv for further, one-on-one assistance. Providing us with specific details about your setup, goals, as well as issues you are experiencing will help us to assist you better. You can also book a phone call with one of our technicians using the following link: Schedule a Call with BirdDog Support