Studio-NDI · Factory Image Process (REV4)

Studio-NDI · Factory Image Process (REV4)

The following is the complete factory re-image process. This process should fix:

  1. Studio devices that are "Stuck on Startup" 
  2. Startup and get stuck on the "IP scroll" during bootup 
  3. WebUI menu screens are corrupt and not displaying correctly. 

Please read and follow the instructions carefully. Failure to do so may cause the device to become unrecoverable. This process is ONLY for BirdDog Studio-NDI REV4 Devices. The hardware REV is shown on the sticker on the side of the unit. This process must NOT be used for other REV devices

Items Needed Before you begin Factory Reset Process

  1. USB Drive with LED indicator (1 GB or larger)
  2. Download: Rufus 3.8
  3. Download Studio Image: bdstum01r4mini29oct19.img
  4. HDMI Cable
  5. SDI Cable

Factory Reset Steps

  1. Download All Files In Links (above)
  2. Open Rufus 3.8
  3. Insert USB Drive into computer
  4. Select the USB drive in Rufus on the "DEVICE" menu
  5. Click "SELECT" next to Boot Selection and select "bdstum01r4mini29oct19.img"
  6. Hit Start and being the image copy
  7. Once the green status bar is 100%, remove USB from the computer
  8. Insert USB Drive into the non-powered, malfunctioning Studio unit
  9. Plug in an SDI cable to both ports (making a loop - testing send and receive)
  10. Plug in an HDMI cable into both ports (making a loop - testing send and receive)
  11. Now hold the reset button when plugging in power and hold for 6 seconds
  12. USB indicator should start flashing steadily
  13. Release the reset button and set Studio aside
  14. Firmware Re-write will take 10-15 minutes
  15. Once the firmware is complete, the screen will restart
  16. Wait until the screen turns Green (If the Screen Turns Red, the Firmware was not correctly written or the HDMI or SDI cables are bad - try different cables before starting over)
  17. Unplug Studio from Power
  18. Unplug HDMI Cable Loop
  19. Unplug SDI Cable Loop
  20. Unplug USB Drive
  21. Plug Studio into Network (if POE is not possible, DC power should be used)
  22. Update the Firmware on the WebUI to the latest version: http://www.bird-dog.tv/features/firmware-updates/

The studio is now reset to factory defaults, (DHCP, failback address 192.168.100.100)


    • Related Articles

    • PLAY – Factory Image Process

      PLAY: Factory Image Process The following is the complete factory re-image process for the PLAY. For the PLAY Pro, please review our separate article for a reimage process unique to that unit: PLAY Pro Factory Image Process Please read and follow the ...

    • Play Pro: Factory Image Process

      PLAY Pro: Factory Image Process The following is the complete factory re-image process for the PLAY Pro. For factory image instructions for the original PLAY, please review the following article instead, as the process and image files are unique to ...

    • Mini Factory Reset

      If you need to perform a factory reset on a BirdDog Mini, follow these directions: ~ power the unit on. ~ After the unit has powered on for a few minutes, press and hold the reset button (on the side) for 5 seconds.  ~ Release the button after 5 ...

    • Factory Image Process for 4KFamily

      ​ ** Please note, I am using a USB 3 stick in this video. ​ 4KHDMI: 4K HDMI Image 4KSDI: 4K SDI Image 4KQUAD: 4K Quad Image WinRaR: https://www.win-rar.com/ BirdDog Downloads Page: https://birddog.tv/downloads

    • PLAY: Resolving stuttering and freezing during NDI decode

      If your BirdDog PLAY is producing a stuttering or frozen image when decoding an NDI source, work through the steps below in order. Most issues trace back to one of five root causes: NDI version mismatch, network bandwidth saturation, inadequate ...