Overview
There are two methods to perform a factory reset on the MAKI Ultra: via the BirdUI (web interface) or using a physical button shortcut on the camera. Both methods restore the camera to factory default settings, including the administrator password.
⚠️ Important: The physical button shortcut requires firmware 6.1.020 or later. If your camera is running an earlier firmware version, you must use the BirdUI method or reach out to
help@birddog.tv to perform a firmware recovery via remote session.
Method 1 – BirdUI (Web Interface)
- Log in to the camera's BirdUI (default password: birddog)
- Navigate to System → Reset System Default
- Confirm the reset when prompted
- Allow the camera to reboot – this may take up to 2 minutes
- Log back in using the default password: birddog
Note: This method requires that the unit be on firmware version 6.1.020 or higher.
- Ensure the camera is powered on and fully booted
- Press and hold the AF and MENU buttons simultaneously for 10 seconds
- Release both buttons — the factory reset will begin immediately upon release
- Wait for the camera to complete its self-test and reboot
- Log in using the default password: birddog
Additional Notes
- The MAKI Ultra does not have a dedicated physical reset button
- Firmware versioning for the MAKI Ultra is non-sequential – the 6.1.x series is newer than the 8.5.x series. Always refer to the BirdDog Downloads page to confirm the latest release
- Always confirm the current firmware version in BirdUI → Dashboard → System Details → Firmware Version after any update or recovery
Need More Help?
If you have questions or concerns beyond the above, please reach out to help@BirdDog.tv for further, one-on-one assistance. Providing us with specific details about the issue you are experiencing as well as troubleshooting that has already been attempted will help us to assist you better. We’re here to help!